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 Markus Leo Kaiser   Judith Knobel   Markus Konrad   Andreas Kurt   Ursula Preininger Marc Wülser   onion:  
Companies Organi- sations Systemshashashashashashashas
Strategyhas  hashashashas
Innovation   has  has
Leadershiphashas hashashashas
Healthy Organisations     hashas
Cooperation
Teamwork		hashashas hashashas
Personal developmenthashas  hashashas
Conflicthashas    has
Processeshas hashas hashas
Projectshas hashas hashas
Communication technology  has   has
Digitalisation   hashashashas
Generation changehashas hashas has

Processes

Processes are the procedures within an organisation that ultimately lead to the provision of services to the client as defined in the organisation’s strategy.

Process management is the reduction and optimisation of interfaces between the individual stages in these processes.

Efficiency and cost reduction are too often at the centre of considerations. The performance of an organisation depends not only on lean processes, but also very much on how employees perceive their responsibility and influence on the results of their work.

It is a participative, holistic corporate culture that makes process management successful in the long run. Corporate culture and the design of processes are mutually dependent.

Our experience ranges from drawing up process landscapes and designing new processes to introducing process organisations and embedding all processes with the aid of IT systems.

We offer our clients support in the following tasks:

  • adapting business processes in the cases of strategic changes
  • business process re-engineering projects
  • drawing up structures to achieve added value
  • identifying existing processes and designing new ones
  • deciding on organisational changes
  • introducing new processes into an existing structure
  • setting up a process management system throughout the company
  • IT integration

Markus Konrad

onion: ConnAction GmbH

What fascinates me is the complexity of life, and I am really interested in how we try to tailor our concepts and actions to master the various tasks necessary for ensuring a successful future, be it on a general scale or in detail.

The development of communication technology over the past few years has led to an enormous acceleration in all processes. At the same time, the world has become a village.

This also affects my clients and their staff. I will gladly help evaluate the resulting development potential, I enjoy questioning apparently accepted traditional principles that have been extrapolated into the future and I am pleased to be able to examine unconventional indications on the basis of my experience and put into practice the results I get.

Professional background

  • Director of onion: ConnAction GmbH since 1996 and partner in onion: Consultancy Network since 2000
  • 7 years working in the Department for Basic and Further Training at the BWI Foundation, Swiss Federal Institute of Technology, Zurich:
    • management coach for team work and chairing meetings
    • establishing and developing further training courses offered by the BWI Foundation
    • helping to organise Swiss Management Courses
  • Independent sound engineer

Educational background

  • Diploma in corporate training
  • Pädagogisch-Soziales Gymnasium, PSG

Clientèle

  • Independent company consultants and coaches
  • Consultancy firms and organisations in the field of higher management training
    Examples
  • Organisations, professional associations and individuals (advice and support concerning communication)

Extramural interests

  • The arts (music, theatre, fine arts)
  • Eating and drinking
  • Exchanging and networking