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Quality

Quality needs to be defined in relation to each individual company on the basis of clients’ expectations, the cost of providing services and procedures within the company. Quality can only be appreciated, however, when it is seen and put into practice as a function of management behaviour and corporate culture, steered at an early stage through appropriate indicators and measured at the right time.

Many concepts, management systems and standards are available as quality management tools. But to ensure that their use actually ensures high quality, they must be sufficiently well embedded within a company.

We never see quality simply as an instrumental image but always as a comprehensive system of measures taken at all levels that, as a carefully sculpted whole, help to achieve sustainable and real quality development.

We take on the following tasks on behalf of our clients:

  • help and advice in establishing a common understanding of the principles on which quality is based,
  • support in the choice and implementation of quality management systems,
  • running workshops for drawing up master plans and implementation concepts,
  • help and advice with specific sub-projects within the framework of quality systems.

Andreas Kurt

onion: process & innovation

I originally studied behavioural biology and spent several years observing the hierarchical behaviour of wild chimpanzees in the West African rain forest, which in one way or another proved to be an excellent basis for my later career, for daily management tasks and present-day consultancy activities. Apart from a broad range of insights, I have brought with me an inner peacefulness and the ability to continually see things afresh and to delight in my surroundings.

I help firms, organisations, executive and teams to find solutions in the field of process and innovation management. For me it is important that the solutions that are chosen are in line with the client’s strategy and can be firmly embedded in corporate culture, so that the processes are adopted in full and the innovations develop in a sustainable way.

Professional background

  • Independent consultant since 2004, director of Tarana GmbH, Schönenberg
  • Joined onion: Consultancy Network in 2008
  • Member of the senior executive and Head of Patents and Design at the Federal Institute for Intellectual Property, pioneer of new public management and successful advocate of good governance in the federal administration (1999–2004)
  • Head of Marketing at the Federal Institute for Intellectual Property (1996–1999)
  • Involvement in and manager of various development cooperation projects and in national park management in African countries

Educational background

  • M.Sc. in biology, University of Zurich and the Swiss Federal Institute of Technology Zurich, specialisations: behavioural biology and ecology
  • Courses in industrial economics, political economics and intellectual property rights

Clientèle

  • Public sector and closely linked organisations
  • Innovative companies, in particular in the technical field
  • Associations and societies, in particular in the fields of environment and healthcare
  • Universities, academies and research institutions

Miscellaneous information

  • Member of the Association of Management Consultants Switzerland, asco
  • Projects published in Public Management by Norbert Thom (2008) and Fallbeispiele zur Betriebswirtschaft (Case Studies in Industrial Economics) by Jean-Paul Thommen (2008)